Safety Recall

As always the safety of our customers is our absolute priority.

In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”), Vornado is voluntarily recalling all units of the SRTH Small Room Tower Heater because the heater’s fan blade can detach from the motor shaft, which can cause a slow or stopped fan condition, leading to overheating and melting of the enclosure and internal parts. Melted internal parts can ignite and breach the enclosure if the thermal cut off or fuse does not timely activate, posing a fire hazard.

If you have a recalled unit, please stop using it immediately.
Follow the steps below to participate in the recall and receive your $49.99 refund.

Step 1 – Check Your Product
To confirm whether your heater is included in this recall, please use our online recall registration system below.

Step 2 – Register for the Recall
If your unit is affected, you must complete the online registration process to receive your refund.

Important:

• Do not return the product to the store where it was purchased.
• Refunds are issued only after online recall registration is validated.

For personal assistance with this process, call toll-free at (844) 205-7978 Monday – Friday 8:00am to 5:00pm CT.